Simplify Grants t/a Voice of Our Community logo SIMPLIFY GRANTST/A Voice of Our Community WhatsApp Us

NPO 300-622 · Arcadia, Pretoria

Do you need help getting SASSA?

We’re here for you!

We help elderly South Africans apply for and receive their SASSA grants — compiling your documents, explaining every step in plain language, and arranging transport to and from SASSA. No confusion. No standing in a queue on your own.

A Simplify Grants helper sitting with an elderly woman, going through her SASSA application forms together
  • Registered NPO 300-622
  • We stand by you all the way
  • Transport to & from SASSA
  • Treated with dignity & care
  • Serving Arcadia & greater Pretoria

Why families come to us

The SASSA process is hard.
You shouldn’t face it alone.

Three things we promise every single person who reaches out to us.

We stand by you all the way

From the first phone call to the day your grant is approved, you have one person walking beside you. We don’t hand you a form and disappear.

Your documents, sorted properly

Missing or incorrect paperwork is the number one reason applications get rejected. We compile and organise everything before you go anywhere near a queue.

Getting there is handled

No transport? Arranged in advance, to and from SASSA. For many of the people we serve, that one thing is the difference between applying and giving up.

Our services

What we do for you

Practical, hands-on help — every step of the way.

SASSA application support

We guide you through the full application, from working out which grant you qualify for to following up on the outcome.

Compiling of documents

We assist with compiling and organising every document you need for your SASSA application, so nothing is missing on the day.

General information & guidance

Straight answers in plain language — what a grant pays, who qualifies, what happens next and what to do if you are declined.

Homeless elderly outreach

We help elderly people living on the street get cleaned up, get their ID and documents in order, and apply for the grant that gets them off the streets.

A Simplify Grants volunteer with her arm around an elderly woman outdoors, both smiling

About us

By the community,
for the community

Simplify Grants, trading as Voice of Our Community, is a registered non-profit organisation based in Arcadia, Pretoria. We started because we kept meeting the same person: an older man or woman who qualified for a SASSA grant, but who had no one to help them get it.

Sometimes the barrier was a lost ID. Sometimes it was no taxi fare. Sometimes it was simply not knowing where to start — and being too proud, or too tired, to ask again after being turned away once.

So we go to the people, where they are, and we offer real help with real care.

In their words

Families we’ve walked beside

★★★★★

“My mother was turned away twice because a document was missing. Mari sat with us, made a list, and went with her the next time. Her grant was approved.”

Thabo M.Pretoria
★★★★★

“I had no money for transport and no one to explain the forms to me. They fetched me, waited with me the whole day, and brought me home. I was treated like a person.”

Anna S.Arcadia
★★★★★

“They helped my uncle off the street — cleaned him up, sorted his ID, and got his grant going. He has a roof over his head now. I cannot thank them enough.”

Lerato K.Gauteng

Get involved

One act of kindness can change a life

We are reaching out to our community to ask for any help and support. Together, we can restore dignity and hope.

Donate

Any donation, big or small, will make a huge difference.

  • Toiletries
  • Non-perishable food
  • Clothing & shoes
  • Blankets
  • School supplies
  • Anything that could help!

Sponsor

Help us provide essentials and resources for those most in need.

  • Hygiene packs
  • Warm meals
  • Transport assistance
  • ID document support
  • Shelter support
  • Prayers & encouragement

Volunteer

Give your time, skills and heart to make an impact.

  • Outreach visits
  • Packing & sorting
  • Admin support
  • Collecting & delivering
  • Practical help

Together, we simplify the journey

Whether you need help with a grant or you want to help someone who does — one message is all it takes. We answer on WhatsApp.

About Simplify Grants

Restoring dignity,
one person at a time

Simplify Grants t/a Voice of Our Community — a registered non-profit organisation, NPO 300-622, based in Arcadia, Pretoria.

Volunteers handing a care package to a community member from the back of a vehicle

Our story

It started with one person who kept being sent away

An elderly woman qualified for her Older Persons Grant. She had queued three times. Each time she was turned away — once for a missing certified copy, once because she arrived too late in the day, and once because nobody had explained which office she was supposed to be at.

She had given up. Not because she didn’t qualify, but because the process had worn her down.

That is the gap Simplify Grants exists to close. The money is there. The right is there. What’s missing is someone with the time, the patience and the knowledge to walk the road with you — and that is exactly what we do.

Since then our work has grown to include the elderly living on our streets: helping them get cleaned up, restoring their identity documents, and applying for the grant that lets them find shelter and get off the streets for good.

Our mission

To bring hope, dignity and practical help to elderly South Africans who are entitled to social grants but cannot navigate the process alone — and to those living on the streets who need a hand back to a life with a roof over it.

Our promise

We go to the people, where they are, and we offer real help with real care. No one is rushed, no one is judged, and no one is left to figure it out on their own. Every person who comes to us is treated exactly as we would want our own parents treated.

What makes us different

Not an office. A person who shows up.

Trusted support

A registered NPO, 300-622. You are in good hands.

Personal & respectful

We treat you with dignity and care, every time.

Saves you time

We guide you through the process so you don’t repeat trips.

Community driven

By the community, for the community.

Get involved

Let’s come together to help our community

We need your help to continue making a difference. Donate, sponsor or volunteer — every act of kindness reaches someone who needs it.

Simplify Grants poster: Do you need help getting SASSA? Listing services including compiling of documents and travelling assistance
Our SASSA assistance poster
Voice of Our Community poster: Let's come together to help our community, with ways to donate, sponsor and volunteer
Our community outreach poster
“Carry each other’s burdens, and in this way you will fulfill the law of Christ.”
Galatians 6:2

Let’s be the hands and feet of Jesus in our community.

Need help, or want to help?

Mari answers personally on WhatsApp. Send a message and we’ll take it from there.

Our services

Help with your SASSA grant,
from start to finish

Practical, hands-on help for the elderly people and families we serve — at every step of the SASSA process.

Standing by you all the way

One person stays with your case from the first message until the grant is paid out. You always know who to call, and you never have to explain your situation twice.

Compiling of documents

We assist with compiling and organising all the documents you need for your SASSA application — ID, proof of address, bank statements, medical reports and certified copies — checked before you travel.

General information & advice

Which grant you qualify for, what SASSA will ask you, how long it usually takes, and what your options are if your application is declined. Explained simply, in English or Afrikaans.

Travelling assistance

Transport can be arranged in advance, to and from SASSA. Tell us your appointment date and we’ll organise how you get there and back.

Homeless elderly assistance

For elderly people living on the streets we go further: helping them get cleaned up and presentable, restoring lost ID documents, and applying for the grant that makes shelter possible.

Practical outreach support

Hygiene packs, warm meals, blankets, clothing and food parcels for those waiting on an outcome, distributed through our Voice of Our Community outreach.

How it works

Four simple steps

No forms to download, no appointments to book online. It starts with a WhatsApp.

You reach out

Send a WhatsApp or give us a call. Tell us who needs help and what you’ve tried so far. A family member can do this on someone’s behalf.

We work out what you qualify for

We ask a few questions, identify the right grant, and give you a clear list of exactly which documents you need.

We get your file ready

We help you gather, copy and organise every document, and we check the file before anyone travels anywhere.

We go with you

Transport is arranged if you need it, we accompany you to SASSA, and we follow up until you have an outcome.

Questions

Frequently asked questions

Which SASSA grants can you help with?

We most often assist with the Older Persons Grant, the Disability Grant and Grant-in-Aid, but we will happily talk through any SASSA grant with you and point you in the right direction. If you’re unsure what you qualify for, that is exactly the kind of question to WhatsApp us.

What documents will I need?

It depends on the grant, but generally: your South African ID (or a temporary ID), proof of your address, proof of income or bank statements, your marriage certificate or your spouse’s death certificate where relevant, and a medical assessment report for disability-related grants. We give you a personal list so nothing is guessed at.

I’ve lost my ID. Can you still help?

Yes. A lost or missing ID is one of the most common obstacles we deal with, especially for elderly people who have been living on the streets. We help with the process of getting identity documents restored so the grant application can go ahead.

Can you help my mother or father if they can’t travel?

Yes. Contact us on their behalf and explain the situation. Transport can be arranged in advance, to and from SASSA, and where someone genuinely cannot travel we will discuss what options exist for them.

My application was declined. Is that the end of it?

Not necessarily. Many applications are declined for fixable reasons — a missing document, an outdated address, or an incomplete form. Come and talk to us about what the outcome letter says and we will help you understand your next step.

Which areas do you serve?

We are based in Arcadia, Pretoria and work throughout the greater Pretoria area. If you are further afield, message us anyway — we would rather point you to the right help than leave you with nothing.

How can I support your work?

You can donate goods (toiletries, non-perishable food, clothing, blankets, school supplies), sponsor a specific need such as hygiene packs, warm meals or transport, or volunteer your time on outreach visits, packing, admin or deliveries. WhatsApp Mari on +27 61 682 9947 to arrange it.

Ready to start your application?

Send us one message. We’ll tell you exactly what to do next.

Contact us

Let’s talk

Whether you need help with a grant, want to donate, or would like to volunteer — Mari will get back to you personally.

Send us a message

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Contact details

WhatsApp / Enquiries / Navrae+27 61 682 9947
Contact personMari
RegistrationNPO 300-622

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Together, we simplify the journey!

Simplifying the process. Restoring dignity.